Migrate From Nexonia to Emburse Professional

This guide is designed to help administrators migrate from Nexonia to Emburse Professional. It explains what changes to expect, how to prepare your organization, and the tasks you must complete before, during, and after migration. The goal is to help you plan effectively and support your users through the transition.

Why Migration Is Necessary

Migrating from Nexonia to Emburse Professional delivers a more intuitive and scalable platform designed to support ongoing product investment and integration improvements.

Key reasons for migration:

  • Future-Ready Platform: Continuous enhancements and long-term support for accounting and payment workflows.
  • Modern User Interface: Simplified navigation and reduced friction for expense submission and approval.
  • Streamlined Approvals: Clear routing and visibility for managers and finance teams.

Feature Parity Matrix

Capability

Nexonia

Emburse Professional

Navigation and UI Check Check Streamlined left-hand navigation with workspace-based UI
Expense Creation Check Check Guided workflows with smart defaults and automation
Receipts Check Check Includes OCR, auto-matching, and mobile-first receipt workflows
Receipt Integrations Delete Check Supports Uber, Lyft, SpotHero, Jettly, The Parking Spot, DoorDash, and TravelPerk receipt integrations
Approvals Check Check Dynamic routing with a visual workflow builder
Corporate Cards Check Check Smart transaction lifecycle (match, code, submit)
Policies Check Check Configurable compliance engine with policy explanations
Integrations Check Check Automated sync with two-way validation (ERP-dependent)
Reporting Check Check Includes dashboards with drill-down reporting
Admin Settings Check Check Unified configuration center

Migration Prerequisites

Before beginning migration, complete the following:

  • Account Invitation: The primary administrator in Nexonia will receive an account invitation from accounts@certify.com. It is necessary to accept the invite, create a password, and set up your account.
  • ERP Integration and Card Program Readiness: Confirm that you have the correct permissions and credentials to reconnect your accounting system and business-level card program.
  • Readiness Check: Allocate approximately two hours to review setup and test configurations. Ensure internal IT or Finance resources are available for validation.
Recommended Timing: Begin account setup as soon as you receive your invitation to Emburse Professional. Plan the migration go-live for the start of a fiscal quarter or card statement cycle to simplify reconciliation.

Configuration Migration: What Requires Administrator Action

The steps required after migration depend on your accounting system and determine when configuration data becomes available and what must be reconfigured by an administrator.

The table below outlines what is automatically migrated, what becomes available after an ERP sync, and what requires manual reconfiguration based on your accounting system.

Configuration Area

NetSuite or Sage Intacct Customers

All Other Customers

ERP integration Administrator must reconnect to import data and enable sync to resume sync.

QuickBooks: Reconnect the accounting integration to resume sync. 

Custom export file: No reconnection required.

Active users Available after ERP sync Automatically migrated from Nexonia
Expense categories Available after ERP sync Automatically migrated from Nexonia
Policy rules Must be manually reconfigured after ERP sync Automatically migrated from Nexonia
Approval workflows Must be manually reconfigured after ERP sync Automatically migrated from Nexonia
Dimensions (departments, projects, etc.) Available after ERP sync Automatically migrated from Nexonia
ERP export mapping Available after ERP sync Automatically migrated from Nexonia
Commercial-tier card programs Finalize configuration by adding credit card numbers Finalize configuration by adding credit card numbers
Business-tier card programs Administrator must reconnect Administrator must reconnect

Administrator Responsibilities

This section is for administrators managing a migration from Nexonia to Emburse Professional. It outlines the required steps before, during, and after migration to ensure continuity in card programs, integrations, and expense workflows.

Recommended Timing: Begin account setup as soon as you receive your invitation to Emburse Professional. Plan the migration go-live for the start of a fiscal quarter or card statement cycle to simplify reconciliation.

Before Migration

During Migration

After Migration

Begin Setup In Emburse Professional

  1. Check your Nexonia admin email inbox and select Set your password here in the Emburse Professional email you received.
    Emburse Professional email invitation showing the Set your password link.
  2. Enter your Nexonia admin email address.
    Message indicating that a verification code will be sent to the email address associated with the account.

A verification code will be sent to the email address associated with your account.
Verification code message indicating a code will be sent to the email address associated with the account.

3. Select Continue.

4. Find the verification code in your email inbox. Enter it in Emburse Professional and select Continue.
Verification code entry screen with a Continue button.

5. Enter a password that meets the specified requirements, and then select Continue to Login.
Password setup screen showing password requirements and Continue to Login.

6. After setting your password, log in using your email and password at expense.certify.com.

Login screen for expense.certify.com where you enter email and password.

You may see a message indicating that your password was reset, rather than set. This is expected behavior.

7. Select your Default Currency from the dropdown and then select Next.
Default Currency dropdown selection with a Next button.

8. Optional: Enter your mobile phone number by selecting your country code from the dropdown and entering the remaining digits in the text field. Then select Next.
Phone number entry screen with country code dropdown and phone number field.

9. Optional: Enter an additional email address for receipt capture purposes.
Onboarding screen prompting the user to add an additional email address for receipt forwarding, with the Add Email Address field highlighted and Back and Next buttons visible.

10. Review the information and then select Finish.
Review information screen with a Finish button.

11. Select Get Started to begin the walk-through of Emburse Professional.
Welcome to Emburse Professional onboarding screen prompting you to get started.

12. Select Next.
Onboarding menu showing options such as Configure Report Executive, Emburse Assistant, and What’s New.

13. Select Next.
Onboarding screen explaining the navigation menu and sidebar access in Emburse Professional.

14. Select Next.

Emburse Professional home page showing the left navigation menu and a product walkthrough tooltip highlighting the Emburse logo, with Previous and Next buttons visible.

15. Select the Question Mark icon to access the Product Walkthroughs at any time.

Help access via the Question Mark option for Product Walkthroughs.

Confirm Emburse Professional Setup

Use the sections below to validate your Emburse Professional configuration before go-live.

Emburse migrates several configurations, including users, corporate cards, and policies from Nexonia to Emburse Professional. Review each resource to ensure all connections are set up correctly.

ERP Integrations

After logging in to Emburse Professional, reconnect your ERP integration:

Follow the on-screen integration steps and validate mappings before go-live.

Commercial-Tier Card Programs

Commercial-tier card programs migrate automatically. However, to protect sensitive payment data, credit card numbers are not migrated. An administrator or the cardholder must log in to Emburse Professional and re-enter their credit card details to complete setup. See Adding a Credit Card for step-by-step instructions.

Connect Emburse Cards and Business Cards

To connect your card program, select the applicable card program below.

If you are using Emburse Cards, please use the following:

If you are using a Business Tier Card program, use the following, depending on your card program:

Request Payments in Emburse Professional

Emburse Pay Professional is an optional add-on within Emburse Professional that enables your organization to reimburse employees using direct deposit, both domestically and internationally. Please contact the Nexonia Migration Team to request this add-on.

Reimbursements can still be submitted without using Emburse Pay; however, payments must be organized outside of Emburse Professional, such as through payroll.

Configure Expense Policies and Approvals

Review and validate migrated policies and approval workflows. For step-by-step guidance on configuring new expense policies and approvals in Emburse Professional, see View and Edit Policy.

Invite Your Users to Emburse Professional

Verify that existing users appear correctly in your Emburse Professional account. If you need to add users who are not already present, see Create New Users. If you are using NetSuite or Sage Intacct, users are imported automatically through synchronization.

Map Roles from Nexonia to Emburse Professional

Nexonia supported highly customizable roles with granular, permission-based controls across expense submission, approvals, reporting, and administration. Emburse Professional uses a set of standard user roles, supplemented by special role permissions, to manage access and responsibilities.

Refer to the table below to compare Nexonia roles with their closest equivalents in Emburse Professional and determine suitable role assignments.

Capability

Nexonia (Custom Roles)

Emburse Professional Role(s)

Submit expenses Check Configurable per role Employee, Manager, Executive, Accountant
Edit own expenses Check Configurable per role Employee, Manager, Executive, Accountant
Submit expenses on behalf of others (custom role or proxy access) Check Configurable Delegate User
Approve expenses Check Configurable via approval permissions Manager, Executive, Accountant
Approve expenses for specific groups (projects, teams) Check Configurable Manager
View expense reports (read-only) Check Configurable Executive, Accountant
Run standard reports Check Configurable Accountant, Executive
Run advanced or finance reports Check Configurable Accountant
Audit or review flagged expenses only or audit roles Check Configurable (read-only) Auditor (special role permission)
Manage users Check Configurable Admin (special role permission)
Configure policies and system settings Check Configurable Admin (special role permission)
Manage billing and account-level settings Check Configurable Admin (special role permission)
Accounting and reimbursement processing Check Configurable Accountant
Translation or localization access Check Configurable Translator (special role permission)
Special Role Permissions can be assigned to users of any Standard User Role, with the exception of Treasurer, which cannot be assigned to a user with a role of Employee.

For a complete overview of all roles and permissions in Emburse Professional, see Expense User Roles Overview, Assigning and Managing Delegate Users, and Special Role Permissions Overview.

Departments

Every user and every expense line must be assigned to an Emburse Professional Department. After migration, review department assignments for users and expense data to confirm they align with your organization’s structure.

If your organization does not need to use the Departments dimension, you can create a single department, assign all users and expenses to it, and then hide the department field from the expense form. For guidance, see Create a New Department and View and Edit Departments.

Validation Checklist

After migration, complete the validation steps below to confirm that Emburse Professional is configured correctly and ready for use.

Validation Step

Description

ERP integrations Reconnect and test your applicable ERP connections.
Expense Categories Verify all categories match Nexonia records.
GL dimensions Verify all dimensions match Nexonia records.
Department Verify all assignments match Nexonia records.
User profiles Verify role assignments are correct.
Card programs
  • For business-tier card programs, confirm the programs have been reconnected successfully.
  • For commercial-tier card programs, confirm configuration is complete, including that credit card numbers have been added by an administrator or cardholder.
Approval policies Confirm all routes are accurate.

Troubleshoot Migration Issues

Below weʼve provided a list of common issues and resolutions. Contact our support team via the Help Center or email nexoniamigration@emburse.com.

Common issues and resolutions:

  • Category or account mapping discrepancies: If migrated categories or lists do not appear as expected, review your mapping configuration in Emburse Professional. Update any unmapped or new fields.
  • Integration errors: Integration errors typically occur when ERP credentials or permissions are incomplete. Verify the credentials, then re-authenticate the integration.
  • Card feed issues
    • Business-tier card programs require reconnection in Emburse Professional. 
    • Commercial-tier card programs migrate automatically, but credit card numbers must be added manually to complete the configuration. If transactions do not appear, confirm the card number has been added.

Next Steps

Once validation is complete, invite employees and begin using Emburse Professional for expense submissions and approvals.

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