Resending Welcome Emails to Individual Users

Resending Welcome Emails to Individual Users

Occasionally, you will have to resend Welcome Emails that might not have been received when the user's account was initially set up. 

  1. On your Emburse Professional homepage, select the gear icon. On the System Configuration page, select Manage Users.

    Settings gear icon in the header highlighted.

  2. On the Manage Users page, use the search bar to find a specific user, or use advanced filters to find a group of users.

    Manage users page with search and filter controls highlighted.

  3. Click the tri-doticon next to the user.

    User records table with the row actions menu icon highlighted.

  4. Click Resend Welcome Email from the dropdown menu.

    Resend Welcome Email on Emburse Professional.

  5. Confirm that you would like to resend this user's Welcome Email and click Send. 

    Send. on Emburse Professional.

  6. The user will receive an Emburse Professional Welcome Email with their initial login credentials. 

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