Editing Account Details

Your My Account page in Certify contains account information specific to you. While using Certify, there may be times when you need to update your information. You might switch departments, change your Certify email address, or your approval workflow may be changed. This information is managed internally by your Certify Administrator


The following items will require you to contact your internal Certify Administrator to request a change:

  • Change your Name as it appears in Certify
  • Update your Email Address (which doubles as your username)
  • Change your Department
  • Change your Role within Certify (Employee, Manager, Executive, or Accountant)
  • Change your Approver or Accountant

Contact information for your internal Certify Administrator is located on your Certify Support page. 

1. From your Certify homepage, click the question mark icon to access Support.


2. In the lower-left corner of the Support page, you will find a list of your internal Certify Administrators



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