Retracting an Invoice in Certify AP

An Invoice is a document from a seller or vendor that describes items sold, prices, and the date of shipment. The invoice will then need to be paid.

This article will show you how to retract an invoice.

Step 1: On your Certify AP homepage, click the Invoices tab.

Step 2: In the Invoices box, click Manage Invoices.

Step 3: Enter your search terms and click Search.

Step 4: The matching invoices will appear. Click Retract next to the correct invoice.

Step 5: Click the checkboxes next to the line items you'd like to retract. The invoice will be voided and the submitter will receive a new copy of the invoice to be re-submitted.

Step 6: Enter required comments and click Retract Invoice.

Step 7: You will receive a message that your transaction has been successfully processed.