Managing your Account's MFA Settings

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Multi-Factor Authentication, or MFA, is an authentication process which requires the user to present two pieces of evidence to prove their identity. When Certify detects the user is logging in from an unrecognized device, web browser, or IP address, the user will need to provide something they know (their password) and something they have (a temporary security code) to successfully authenticate.

This article shows you, a Certify user, how to manage your MFA settings.

Step 1: On your Certify homepage, click My Account.

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Step 2: Under Account Security, choose whether you want to enable or disable MFA for your account.

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If you disable MFA, Certify will never ask for additional authentication, other than your username and password. While this does make the authentication process more convenient, Certify does not recommend disabling this option because it leaves your account less secure.

If the Multi-Factor Authentication checkbox is grayed out, it means your company controls this setting at the company level.

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