When syncing Certify Expense users access to Certify AP, all users are placed at the company level..
This article shows you, a Certify AP Admin, how to enable Certify AP users and move them to their appropriate departments.
Step 1: On your Certify AP homepage, click the gear icon.
Step 2: Click Users below the company-level.
Step 3: To give Certify Expense users access to Certify AP, mark the Active checkbox for the user and click Save.
Step 4: You'll receive a confirmation message. The user can now access Certify AP through their Certify Expense account.
Step 5: After enabling the users who need Certify AP accounts, click the Department dropdown menu next to each user to select their department.
Step 6: Click Save.
Step 7: You'll receive a confirmation message.