Reimbursing through ACH

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Certify users have the option to reimburse employees through Certify using our ACH service. A user with the Treasurer permission, assigned by your Certify Administrator, will have the ability to initiate ACH. This article shows you, a Certify Treasurer, how to initiate ACH payments.

Step 1: Login to your Certify Home page. The company-designated Treasurer(s) will have a Reimbursements box on their Home screen. Click on Reimbursements.

 

Step 2: Select the reports to initiate ACH reimbursement on. 

Please Note: Only reports from employees who have entered and saved their Direct Deposit information will allow selection. 

Please Note: If an employee has not saved their Direct Deposit information, you may select Mark as Paid to reimburse outside of Certify.

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Step 3: Click Reimburse Report. Dependent on your company's ACH contract, reimbursement will be sent to the employee within 2-5 business days.

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Comments

  • Avatar
    Daija Yarber

    How do I add my direct deposit information?

  • Avatar
    Allison Dickey

    Hi Daija,

    Your company does not currently offer direct deposit through Certify. If the feature was enabled, you would be able to see a direct deposit area on your My Account page. I recommend reaching out to your System Administrator for further questions regarding reimbursements. Their contact information is below.

    TravelAccounting@dish.com

    Regards,
    Your Certify Support Team

  • Avatar
    Val Small

    How long does it take to receive a reimbursement once everything is approved. I have been waiting months now. Does the Company I work for pay out in quarters?

  • Avatar
    Allison Dickey

    Hi Val,

    We have reached out to you through email.

    Regards,
    Your Certify Support Team

  • Avatar
    Bernice Romero

    how long does it take to be reimbursed through my company I submitted my mileage and it was approved by my manager

  • Avatar
    Tyler Christian

    Bernice,

    Thank you for contacting Certify Support.

    Reimbursements are handled differently by companies. I will reach out to you via email to further assistant you.

    Regards,
    Your Certify Support Team

  • Avatar
    Jac Chalmers

    Can Certify make expense reports available again if they were processed as manual pay in error?