Mobile Reply to an Inquiry

Certify allows you to create, edit, and submit an expense report right from the Certify Mobile app. This article shows you how to reply to a pending expense inquiry using Certify Mobile.

Step 1: On your Certify Mobile homescreen, tap Inquiries.

Step 2: On the next screen, you will see a list of pending expense inquiries from your manager. Tap one of the inquiries under the Action column to view and add a reply.

Step 3: Review the inquiry asked by your manager, and enter a reply in the Reply text field. Your manager may have also granted you permissions to edit the expense or change a receipt as needed. Scroll down to review and/or make edits to the expense details.

Step 4: When you have finished reviewing and responding to your inquiries, tap Submit Reply.