Approver's Other Actions Menu


When you are reviewing an expense report, there are several actions you can take under the Other Actions menu. This article shows you how to use the actions available in the Other Actions menu. 

Step 1: On your account homepage, select Approval Requests.

Step 2: On the next page, you will see all of the expense reports awaiting your approval. To view a specific expense report, click the Employee name or the view (document) icon under the View column. This will open the expense report in a new browser window.  

Step 3: There are several actions available in the Other Actions menu. To access this menu, click the arrow (>) under the Approval column. Actions in the Other Actions menu include:

Add Note - Add a note to a specific expense line

Inquire Ask the submitter a question about an expense and/or allow the submitter to edit the expense

Add Bank Fee – Add a bank fee for any currency conversion charges

Split Expense – Split a portion of an expense into a different category or department

Disapprove – Disapprove the expense line

To access an action in the Other Actions menu, select the action name. Complete the fields under that action as needed and save.

Companies can also configure their settings and allow approvers to edit an expense line. Depending on your company’s configuration, you may already see these actions available in the Other Actions menu:

Edit Expense – Edit any of the expense details in an expense line

Edit Reim. Amount - Edit the reimbursable amount of an expense line


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  • Avatar
    Jessica Dorazio

    Are users able to see if I have placed a "note" on one of their expenses? Will they receive an email notification?

  • Avatar
    Candice Camfferman

    Hello Jessica,

    Users are able to see notes added to their reports, however, they will not be notified when a note has been submitted.

    -Certify Support

  • Avatar
    Liz Stuertzel

    Can you run a report on all notes for a specific employee, department or company?

  • Avatar
    Steve Revesz

    Hello Liz,

    I will follow up with you via email to answer your question on reports.

    -Certify Support