Reviewing Receipts & Expenses in Your Certify Wallet


The Certify Wallet is where all captured receipts and imported credit card expenses are stored before they are added to an expense report. This article shows you how to review the items in your Certify Wallet

On your account homepage, select More Items under My Certify Wallet.

Within the Wallet, you have several options:

Viewing Receipts - View a specific receipt image by clicking the view (document) icon next in the Receipt column.

Changing a Name - Change the name of an item by clicking the edit (pencil) icon next to the Merge button, entering the new name in the field provided, and clicking the save (disk) icon to save your changes.

Deleting an Item- Delete an item by selecting the receipt or expense, and click Delete at the bottom.

Please note: If an item is deleted, it cannot be recovered.

Please Note: The Certify Administrator at your organization may make imported credit card expenses read-only, meaning that you will not be able to edit or delete them. To make changes to read-only expenses, contact your company's Certify Administrator.

Edit Details - To make edits to the actual details, such as Vendor Name, Date, or Expense Category, open the little arrow in the Category/Details button to show the individual edit button. 


Add to Report - Add receipt and expenses to an expense report by selecting the checkbox next to each item you want to add, and then selecting Add to Report at the bottom of the page.

Send Items - As a Certify Administrator or delegate user, move selected receipts from your Certify Wallet to another user's account.

View Full Image, Zoom, and Rotate - View the full receipt image in a new browser window by clicking the document icon in the Receipt column; you can then Zoom In, Zoom Out, or Rotate the receipt image.

Edit Description - Edit the description for the item. 

Detailed View - Expand all available details for all items in the Wallet.

Upload Receipts - Click the upload icon in the upper right-hand corner to access all methods to add more receipts to your wallet.

Refresh - Use the refresh icon in the upper right-hand corner to refresh your wallet.

Merge - This optional view combines receipts and expenses in your Wallet together into one section. It will merge matching receipts and credit card expenses.

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  • Avatar
    Scott McEwen

    Hello, I would like to clean up my receipt wallet but before 'deleting all receipts', wondering if removing them will de-attach them from any reports that are pending approval.

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    Andrew McFarland

    Hello Scott, Any receipts which are in your Certify Wallet are not currently attached to an expense report. Once a receipt is attached to a report, it moves from the Certify Wallet and stays linked to the expense report.
    -Certify Support

  • Avatar
    Jasmine Berg

    Sometimes receipt information will show up in the Certify Wallet, but there is no document icon to view the receipt. What would cause that?

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    Jillian McLeod-Tardiff

    Hi Jasmine!
    If an item in your Wallet doesn't have the receipt icon in the Receipts column, that means it's an expense, rather than a receipt. If a receipt and an expense share the same date and dollar amount, they can be merged together in the Wallet if the Merge Items feature is turned on.

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    Sam Youngs

    The "Changing a Name" function is broken. I used it all the time, but now it doesn't work. When hitting "Enter" or clicking the "Save" icon, the descriptions all gray out, and the newly entered description is not saved. I reload the page, and it reverts to the old description. Please fix.

  • Avatar
    Kamara McGlorn

    Hello Sam,

    Thank you for contacting Certify Support, and bringing this to our attention. I apologize that Certify isn't functioning properly, and have sent you an email in regards to the issue you are describing.

    - Certify Support

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    Terry Jarocki

    How do I delete an expense report that hasn't been submitted?

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    Candice Camfferman

    Hello Terry,

    On your homepage, select Drafts, under Actions select the red X to the left of the report name that you would like to delete.

    - Certify Support

  • Avatar
    Justin Berry

    How to I create my mileage to add to a expense report

  • Avatar
    Jillian McLeod-Tardiff

    Hi Justin,
    Here's a link to another article in the Help Center with instructions on how to create a Mileage expense:
    I'll follow up via email to provide more info.
    -Certify Support