Entering United States Direct Deposit Account Information for Certify Payments

If your organization is using Certify Payments, there are a few steps to enter your direct deposit account information to begin receiving reimbursement. If your company previously used Domestic ACH and is now transitioning to Certify Payments, you will be prompted to update your account. 

This article will show you how to enter (or re-enter) your direct deposit account information. 

Certify Payments services both domestic and international bank accounts. To add Direct Deposit information for an international account, see: Entering International Direct Deposit Information.

1. On your account homepage click you name, then click Account Settings


If you simply need to re-enter your direct deposit account information, you will be prompted to access My Account at the top of the home screen, shown below. Select My Account and proceed to Step 2b. 


2. On the My Account page, select Add Account Information


If you are updating your account, click the hyperlinked account number.


3. On the first step of the Direct Deposit Account Configuration page, enter your country and click Next.


4. Enter your banking information in the search fields provided. Use either your Routing Number OR the Bank NameState, and City. Then, click Next


If no results are found, the Wizard will present No results were found. You may choose to manually enter your bank by selecting Manually enter bank information on this screen. After entering the information, proceed to Step 5.


5. Add your account information into all required fields. Click Next.

State, City, Address, Zip Code, and Telephone are for the information associated with your account; not the bank's information.


7. Review your information. Click Back to make changes, and Next if you're finished.


8. A confirmation screen appears to let you know your account is now set up with Certify Payments.


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