As you configure your account, you need to access user, department, and role information in the department tree. To find users, departments, or roles on the Configuration page, click the Expand ( ) icon next to any department's name to see its sub-departments, users, or roles.
In a large company, or a company with multiple departments and sub-departments, finding individual users, departments, and roles may be difficult. To find users, departments, and roles quickly, use the Search tool on the Configuration page.
Step 1: On the Configuration page, click Search.
Step 2: A separate Find Object window pops up. Click on the Object Type dropdown menu and select the object to find: User, Department, or Role.
Step 3: Enter the name of the object in the Search Text field. Then, click Search.
Step 4: The object appears below. Select the User ( ), Department ( ), or Role ( ) icon to see the object’s information.