Editing Hotel Policy Details


Within Certify Travel, you'll find several settings to enforce your hotel travel policy. This article explains your different options as well as how to edit your settings. 

Step 1: From the Certify homepage, select Travel, and select then Search & Book Travel.


Step 2: Select Travel Policy from the left panel. 


Step 3: Select the applicable policy to edit. 


Step 4: Scroll to the Hotel Policy section and enter your settings. Click Save at the bottom. 


Maximum Nightly Rate: dollar limit for a hotel room, per night. 

Exception Cities: Some cities are more expensive than others, and travelers may have trouble staying within your room limits based on the location. Here, you can enter specific cities that will allow different limits.

Preferred Properties Only: whether travelers should only book with your preferred hotel vendors. 

Maximum Permitted Star Rating: The maximum star-rating for a hotel that you will allow to be booked. 

Maximum Rate Above Lowest Logical: the "lowest logical" rate is the most logical rate for that specific room - taking into account the locations, hotel, and days of the year. This is how much you would allow a traveler to book over that amount. 

Minimum Star Rating to Consider: Given the lowest logical rate, this may affect what star ratings you allow.

Maximum Distance for Alternate Properties: Given the lowest logical rate, this may affect the radius that search results should cover. 

Prepay All Hotels: Most often, hotels simply reserve a room upon booking and do not charge until check-out. This requires that the traveler show a physical credit card when doing so. Use this setting if your travelers are reserving on a card that is not a card that they physically carry, and to prepay instead of simply reserve. 

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