Certify Travel allows you to change or cancel your booked itinerary free of charge within 24 hours of initial purchase. This article shows you how to cancel your itinerary.
Please Note: Itineraries cancelled 24 hours after initial booking may incur cancellation/change fees issued by the vendor.
Step 1: On your account homepage, select the Travel tab. On the next page, click Search & Book Travel.
Step 2: On the left panel, select My Trips.
Step 3: Locate the itinerary and select Details.
Step 4: In the Trip Summary section, select Cancel Itinerary.
Step 5: Confirm the portion of the itinerary you would like to cancel and select Yes, Cancel Selected Item(s).